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ATM Executive

Location: Delhi

Compensation: Best in the Industry

Experience: 1-2 Years


Job Purpose Responsible for ATM Operations of assigned Area/Location/Client under Branch, running services in a smooth, secure and profitable way. Representative of the company in a given Area.
Job Accountabilities Accountable for Administration, Development and Operations of ATMs at assigned Area/Location/Client
Key Responsibilities

· Responsible for day-to-day operations in the location

· Responsible for resource management of hub for driver, gunmen & custodian.

· Responsible for route planning, duty assigning and audit planning

· Responsible to plan & perform the operations as per the tasks assigned by the managers in line with the client requirement

· Responsible to ensure the timely withdrawal/collection and loading/depositing on the same day as indented

· Responsible to plan, administer, monitor & perform the operations in line with the agreed SLA

· Coordination with Custodians, Call Centre & MSPs for FLM Calls, consumables, Call Logging for SLM calls and Report Submission.

· Responsible to handle & sort the escalations on Operational requirements

· Responsible to carry out the surprise audits to ensure the adherence of laid down processes by the team

· Responsible to collect, collate, record & report the day-to-day operations in the prescribed layouts to the managers, corporate & to the clients

· Responsible to ensure the hassle free operations by administering the requirements to be available at the time of operations

· Maintain the data of OT of ATM Crew and take necessary action to reduce the same

· Responsible to report C3R (Cash, Cassette & Counter Reports), DLR (Daily Loading Report) & MIS on daily basis / whenever loading happens.

· Roster preparation of crew as per route dispatch time.

· Maintain the hardcopy of Takeover & Handover of ATMs and Loading indent of ATMs.

· Responsible to adhere the all-risk mitigation procedures to avoid cash loss during the operations.

· Ensure timely dispatching of route from Branch/ Vault Office.

· Follow up with Vault officer / Bank Officials on issuance of cash to custodian for ATMs Replenishment.

· Responsible to brief the team on assigned tasks to perform, SOPs of ATM operations.

· Any Task assigned by management